Simple Process Change Script to Improve Adoption

How a process change is introduced to a team can make or break implementation. Clearly communicating, offering resources and showing respect can help the odds of adoption. Here is a simple script outline to introduce a process improvement change to your team: 1. Opening & Context (30–60 seconds) Example: “Thanks everyone for being here. First, I … Continue reading Simple Process Change Script to Improve Adoption

3 Simple Tools for Finding Root Cause

When something goes wrong in your business—like a delay, mistake, or unhappy customer—it’s easy to fix the surface issue. But if you don’t find the root cause, the problem will likely happen again. Here are 3 simple tools to solve the issue once and for all. The 5 Whys What it is:A simple technique where you … Continue reading 3 Simple Tools for Finding Root Cause